How to ride DCT in Delaware County
New to DCT, or helping someone get around? Here is everything you need for a smooth first ride.
Your first ride in four steps
- 01
Pick your service
Inside Delaware or Sunbury, use FLEX. Anywhere else in the county, use Demand Response.
- 02
Book your trip
Book FLEX in the app or on the web. For Demand Response, call before noon the business day before.
- 03
Be ready at the curb
Have your fare ready and watch for a DCT van. Demand Response pickups have a 15-minute window either side of your time.
- 04
Pay and ride
Pay with exact change or a farecard as you board. Buckle up, sit back, and let us drive.
Every ride is built for everyone
- Wheelchair lifts on our vehicles, rated to 800 pounds
- Service animals ride with you at all times
- $1 fares for riders with a disability
- Free rides for an approved personal care attendant
- Travel training and one-on-one ride planning through Mobility Management
Keep every ride safe and comfortable
These rules apply on every DCT vehicle and at our facilities.
Read the full rider rules- Wear a shirt and shoes, and follow your driver’s instructions.
- Keep aisles clear and stay behind the standee line near the driver.
- Use headphones for music, videos or calls on speaker.
- Pets ride in a carrier that fits on your lap. Service animals are always welcome.
- No smoking or vaping, open alcohol, illegal drugs, or firearms except as Ohio law allows.
- No harassment, threats, slurs, vandalism or littering.
Questions riders ask
Who can ride DCT?
Anyone. DCT is a public transit system, and every service is open to the general public.
Can DCT carry my wheelchair?
Yes. Our vehicles have wheelchair lifts that hold up to 800 pounds including the rider, on a 48 by 34 inch platform. Mobility devices larger than that can’t be carried safely.
Do I have to book ahead?
Not for FLEX. You can book FLEX the same day. Demand Response needs a booking by noon the business day before, up to two weeks ahead.
What if I don’t need my ride anymore?
Please cancel at least one hour before your pickup. Missed trips cost every taxpayer, and repeated no-shows can lead to a suspension of service.
Can someone ride with me to help?
Yes. Riders who need a personal care attendant can apply to be certified, and one approved attendant rides free. Call 740-363-3355 for the application.
Do kids need a car seat?
It is not required, but we encourage car seats and seat belts. If you bring a car seat, you will need to secure it yourself; drivers can’t help install it.
Does DCT go to the Columbus airport?
No. COTA serves the airport, and you can connect to COTA on Sancus Road. DCT and COTA accept each other’s transfers.
Who governs DCT?
A seven-member board appointed by the Delaware County Commissioners under Ohio Revised Code section 306. The board meets monthly and the public is welcome.